Dumped rubbish refers to waste materials that are illegally discarded or dumped in public places, such as parks, roadsides, and beaches. This type of waste includes household items, construction debris, and other hazardous materials.
Dumped rubbish is a significant environmental and public health issue in New South Wales. The illegal disposal of waste contributes to land and water pollution, impacts wildlife and their habitats, and can create unsightly and dangerous public spaces. In addition, dumped rubbish attracts pests such as rodents and flies, and can spread diseases.
According to the NSW Environmental Protection Agency, hotspots for dumped rubbish in the state include rural areas, national parks, and remote beaches. Even iconic landmarks such as the Blue Mountains National Park face issues with illegal dumping.
Along with on-the-spot fines for individuals of $4000 to $7500, the penalties for illegal dumping in NSW are severe and can include fines of up to $250,000 for individuals and up to $1 million for corporations. Repeat offenders can face additional penalties, including imprisonment.
If you need to report illegal dumping on your property or in public, you can contact the local council, report it to the NSW Environmental Protection Agency, or use the Snap Send Solve app. Snap Send Solve is a convenient tool that allows you to easily report dumped rubbish by taking a photo and automatically sending it to the appropriate authorities.
The NSW Environmental Protection Agency and local councils investigate and prosecute illegal waste disposal in NSW. If a case of illegal dumping is reported, the agency or council may investigate the issue and, if necessary, prosecute the offender.
Not just an eyesore, dumped rubbish also poses a health hazard to both people and the environment. Sydney’s busy and densely populated areas are particularly vulnerable to dumped rubbish, with the city’s rapid growth and development contributing to the issue.
Some of the most common dumped rubbish hotspots in Sydney include parks, beaches, and roadways, particularly in busy and densely populated areas.
Along with on-the-spot fines for individuals of $4000 to $7500, the penalties for illegal dumping in Sydney are severe and can include fines of up to $250,000 for individuals and up to $1 million for corporations. Repeat offenders can face additional penalties, including imprisonment.
If you discover dumped rubbish on your property or in public it is important to contact the local council immediately to have it properly disposed of. The council will be able to provide guidelines and resources for removing and disposing of the waste safely and may conduct an investigation into who has dumped the waste.
If you don’t have time to get into contact with the council directly, you can report dumped rubbish in Sydney by using the Snap Send Solve app. The app allows you to quickly and easily report dumped rubbish and other environmental issues in your area, with the ability to upload photos and GPS location data.
Reporting local issues can be time consuming. You might ask yourself questions like ‘Which Council am I in right now?’ or ‘Who’s responsible for fixing this road?’
Use our free app or form below to report issues across New South Wales and the rest of Australia and New Zealand in 30 seconds or less.
We take the guesswork out of reporting local issues and send your reports to the responsible authority in a Snap. From Dumped Rubbish and Illegal Parking to Overgrown Vegetation and Graffiti, we’ve got you covered!
Let’s work together to keep communities clean, safe and beautiful.
You can report local issues in New South Wales with the Snap Send Solve app or the form below.
Snap Send Solve is a platform that enables authorities and their customers to identify and solve local issues for the benefit of communities everywhere. Simply snap a photo of the problem, send a report in 30-seconds using the app and the issue is sent directly to the appropriate authority to be solved.
Snap Send Solve is available throughout Australia and New Zealand.
Snap Send Solve is free to download from the App Store and Google Play*, and is as simple to use as its name.
If you are an authority who would like to utilise the platform, you can find more information about our Enterprise offering here.
*Mobile data fees and charges may be incurred by telcos/carriers.
Snap Send Solve works on both iOS and Android devices and is available to download for free on both the App Store and Google Play.
Note that some older versions of iOS and Android are not supported.
You can also submit reports via the Snap Send Solve reporting website, report from your desktop here.
Snap Send Solve enables users to report an array of incidents including, but not limited to:
If you need to report a different issue either submit it under the General Request incident type or get in touch with us if you think we should add it to the Snap Send Solve platform.
Snap Send Solve eliminates the complexity of knowing where and how to report incidents on the spot by enabling users to capture and send photos of issues that need attention, wherever they are. Your geolocation will automatically be tagged, so your report is sent to the correct council or authority, all you have to do is confirm that the location of your report is correct.
If you wish to change the email address linked to your Snap Send Solve account you will need to log out and sign up with a new email address. Your existing report history will not be transferred to your new account however there will be records of each report sent in your email inbox.
By categorising incident types and assigning them to the appropriate authority based on the user’s location, Snap Send Solve makes reporting issues quick and simple.
Each authority has a different customer service level agreement, and feedback from our users tells us the vast majority of requests submitted via Snap Send Sold are resolved within a faster time-frame.
Many authorities will provide feedback on your reports, from receipt through to resolution. However, you may not hear from all authorities.
You can also find report updates, such as whether your report has been viewed by the relevant authority in the History section of the app.
Yes, you can provide feedback on whether an issue has been resolved as well as your satisfaction rating within the History section of the app. This feature will become available two to four weeks after submitting a report.
Snap Send Solve allows app users to report to every council in Australia and New Zealand as well as a number of other authorities, including water and electricity providers, supermarket chains and state government departments.
All Local Councils and Authorities receive basic report information for free.
Snap Send Solve offers two different subscription options for Local Councils and Authorities.
Snap Send Solve offers a paid version of our platform to Local Councils and Authorities. We refer to this as an Enterprise subscription. We publish our pricing here.
Supporting Authorities can integrate reports into their work management system so they can respond quickly to reports. This saves time and money for the Authority and creates a seamless experience for their customer.
Supporting authorities care deeply about their customers' user experience and strive to make it as easy-as-possible for customers to report issues to them. Based on our data, Supporting Authorities have a higher customer satisfaction rating.
Snap Send Solve provides a free service to Local Councils and other Authorities, who receive unlimited reports for free. Reports currently include images and geolocation to accurately pinpoint where the issue is and contain more detail than a phone call or a manually created email.
Offering a platform that works universally means that you can be confident reports will be delivered to the responsible Authority, anywhere in Australia and New Zealand.
The Blue Tick is used to identify Supporting Authorities within the Snap Send Solve platform. If an authority does not have a blue tick next to their name they will still receive your report.
Supporting authorities help Snap Send Solve to continue providing an efficient reporting platform to communities across Australia and New Zealand.
Snap Send Solve takes your privacy very seriously. When you download and use the App, website or other online services, information is collected that enables you to provide feedback on community assets and infrastructure requiring repair or attention. When reporting, you are asked to provide personal information to help authorities get back in touch with you, where required.
Snap Send Solve endeavours to take all reasonable steps to keep your information secure, through the use of appropriate processes and technology. You can find out more information about our privacy policy here.
We love to hear suggestions for improvement from our users and authorities and make regular updates to our service.
To provide us feedback send an email to contact@snapsendsolve.com.
Snap Send Solve has changed the order of our reporting process for a variety of reasons.
Firstly, we have dramatically reduced the taps required on a ‘standard’ report from 13 to 8, making reporting issues in your community quicker than ever before. For Supporting authorities who set up ‘Call Only’ incident types, getting to a relevant contact number is now faster than ever.
Secondly, location accuracy is greatly improved due to the confirmation of location at the beginning of the reporting process. We also now provide the geo-code of the location as the primary location identifier as this is more accurate and helpful to authorities than a street address.
Thirdly, the new reporting flow will allow us to introduce a range of future functionality for Supporting authorities, such as the ability to add audio and video files to reports.
The new reporting order is:
1. Confirm your location
2. Select the Incident Type
3. Take a photo of the issue
4. Fill out notes and any additional fields
5. Send report
