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Creating Efficiencies

Say goodbye to endless phone calls and overflowing inboxes; free up your customer service officers' valuable time by eliminating manual data entry. Our easy-to-use portal allows you to update report statuses, reassign tasks, and receive feedback seamlessly. Dive deep into the details with our monthly data packs, providing insights on customer feedback, hotspots, and problem areas.

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Leverage Our Community

Empower your organisation with access to our expansive community of over 500k+ active users. Our front-end app simplifies the process of reporting community issues, providing a seamless experience for your teams, customers, and contractors alike. Backed by a 4.5-star app store rating, our app ensures effortless reporting, enabling swift resolution of issues and fostering stronger community engagement.

A graphic of the Snap Send Solve interface

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The trusted reporting tool for Australian and New Zealand organisations