Introducing the Report Timeline

Get a consolidated view of your report updates in the Snap Send Solve app with our new Timeline view.

How to View Your Timeline

Access your report's Timeline by tapping on a report notification, or opening your report and tapping the report details under the map section

Coming Soon
Soon you'll be able to respond to Solvers and request information in-app!

More communication

We’ve made it easier for Solvers to update you on your reports, so that they can give you more information on the status of your Snap.

Free Up Your Inbox

Reduce the number of emails you receive from Solvers by receiving report updates in app.


We listened to your feedback and you can now manage how you hear from us in the notification preference centre in the app.

Just tap the 'Account' button on the bottom of the screen in-app, then tap 'Notifications'.

Open the app to check out your report Timeline – just make sure you're on the latest version.

Do your bit, on the go.

Anywhere in Australia or Aotearoa New Zealand, anytime.