Report an issue in Balaclava.

Something need Solving in Balaclava? Send us a Snap (or five) and we’ll get your problem to someone who can Solve it. C’mon, your community is counting on you.

Our mascot Sweep snapping an issue.

Become a local legend, download the app.

Join our community of nearly 1 million Snappers. Do Balaclava proud.

Get the app and start Snapping
Apple App Store logo/linkGoogle Play App Store logo/link

Snapped and Solved in Balaclava.

Parking signs needed a little attention in Balaclava. See how it went from Snapped to Solved by playing with the cool slider thingy.


Got an issue in your area? Do your bit by sending a Snap.

Send a Snap
A fixed signA damaged sign

Snapped and Solved in Balaclava.

Overgrown vegetation needed a little attention in Balaclava. See how it went from Snapped to Solved by playing with the cool slider thingy. Got an issue in your area? Do your bit by sending a Snap.

Send a Snap
Overgrown vegetation after SolvingOvergrown vegetation

Snapped and Solved in Balaclava.

Drumped trolleys needed a little attention in Balaclava. See how it went from Snapped to Solved by playing with the cool slider thingy. Got an issue in your area? Do your bit by sending a Snap.

Send a Snap
A trolley after solvingAn abandoned trolley

Snapped and Solved in Balaclava.

Overgrown vegetation needed a little attention in Balaclava. See how it went from Snapped to Solved by playing with the cool slider thingy. Got an issue in your area? Do your bit by sending a Snap.

Send a Snap
A fixed drainA broken drain

Snapped and Solved in Balaclava.

Broken fencing needed a little attention in Balaclava. See how it went from Snapped to Solved by playing with the cool slider thingy. Got an issue in your area? Do your bit by sending a Snap.

Send a Snap
A fence after SolvingA broken fence

Snapped and Solved in Balaclava.

Broken play equipment needed a little attention in Balaclava. See how it went from Snapped to Solved by playing with the cool slider thingy. Got an issue in your area? Do your bit by sending a Snap.

Send a Snap
A swing set after SolvingA swing set before Snapping

Snapped and Solved in Balaclava.

Wild weather damage needed a little attention in Balaclava. See how it went from Snapped to Solved by playing with the cool slider thingy. Got an issue in your area? Do your bit by sending a Snap.

Send a Snap
Wild weather

Snapped and Solved in Balaclava.

Abandoned shopping trolleys needed a little attention in Balaclava. See how it went from Snapped to Solved by playing with the cool slider thingy. Got an issue in your area? Do your bit by sending a Snap.

Send a Snap
A trolley after SolvingAn abandoned trolley
Do your bit

Spotted an issue in Balaclava, 3183? Report it to City of Port Phillip.

Apple App Store logo/linkGoogle Play App Store logo/link

Car park chaos near Balaclava Primary School. Overflowing rubbish bins in Caulfield Park. Tyre puncturing potholes along Carlisle Street. Like Balaclava, every area has their own unique issues to Solve. Luckily, nobody knows them better than the Snappers who live, work and play there. And, of course, the Solvers who keep them at their best.


So whether you see something while walking Frankie, commuting to work or playing in the park, we’re here for it—to connect problems to problem-solvers like City of Port Phillip, your water provider and so on. Sure, you can always report issues over the phone. But our free app is where it’s at (nudge nudge).

700K+
Snappers
700K+
App Downloads
4.7
App Rating
850+
Solvers
5M+
Snaps
700K+
Snappers
700K+
App Downloads
4.7
App Rating
850+
Solvers
5M+
Snaps

Snaps around town

3183
Melbourne
3000
East Melbourne
3002
West Melbourne
3003
Melbourne
3004
Southbank
3006
Docklands
3008
Seddon
3011
Footscray
3011
Brooklyn
3012
Kingsville
3012
Maidstone
3012
West Footscray
3012
Yarraville
3013
Spotswood
3015
South Kingsville
3015
Newport
3015
Williamstown North
3016
Williamstown
3016
Altona
3018
Seaholme
3018
Braybrook
3019
Albion
3020
Sunshine
3020
Sunshine North
3020
Sunshine West
3020
St Albans
3021
Kings Park
3021
Saint Albans
3021

How it Works

Snap photo screenSnap map screenSnap send screen
Step 1

Snap

Snap a photo of the issue directly in the app or upload it from your library. You can add up to five if you’re feeling extra Snappy.

Snap photo screen
STep 2

Send

After confirming the location, simply select your incident type and hit send. If you like, you can also add a few extra details.

Snap map screen
Step 3

Solve

Having sent your Snaps and details to the right Solver, the fix is in. No hunting for details or emailing back and forth. The app does it all, including keeping you up to date.

Snap send screen
What they're saying

Our Snappers

Tony

"The whole idea is really good."

Wendy

It's so easy to use, anybody with a smartphone can do it."

Steve

"I've found it super, super efficient."

Kenzie

"Magically, things just get sorted - it's amazing!"

Amy

"A really good way to get straight to the council."