What to Snap

What Snappers can do during floods

Wild Weather

Throughout the first half of 2022, flooding and storms have been wreaking havoc on Australia’s East, particularly in New South Wales and Queensland.

Torrential rains led to tens of thousands of people displaced from their homes and devastating damage.

Reporting Non-Urgent Issues

We’ve seen a 66% increase in storm related issues in the last 6 months compared to last year.

Reduce pressure on local customer service desks and phone lines by reporting non-urgent issues with Snap Send Solve.

Solvers will immediately receive vital information including your photo, the exact location and any other notes that you choose to add to your report. This makes it easier for them to prioritise and find the issue or hazard.

Do your bit, on the go.

Anywhere in Australia or Aotearoa New Zealand, anytime.

Our Snappers


Vid says...

Incredibly useful and effective app for reporting local issues. UI is better than any local council app I’ve ever tried, and knowing the information will be forwarded to the right council if you are near a boundary is also reassuring.


Steven says...

Love this app. Always quick fast & efficient, usually hear back either by email or phone call so feel heard. I’m loving the fact I can do a quick SSS while out walking and it’s done by the next time I’m out and about or at the least a cone is out and it’s sorted in a timely manner.


Andrea says...

As an independent person you have to jump through multiple hoops, multiple phone calls. multiple not-my-problem transfers, especially with council. Put in a Snap Send Solve report and they are on it straight away.


Liz says...

This app is fantastic Submitted a case about an illegally parked trailer. All I needed to do was enter the details of the issue and included a photo. Once submitted through the app it was directed to the correct authority and in less than 48 hours it was gone.


Sibpatro says...

I have been using this app from last couple of years. This is the best way to report anything to the local council from road damage, street light problem, traffic lights, fallen trees etc. Council resolves them quickly. Special thanks to the developers who values feedback and actions immediately.


Katie says...

Living in rural Victoria, wandering cattle on the road is a big safety issue. With this app, all it takes is a quick photo and the rest is history. The council sends a confirmation message within minutes and the issue is addressed. Such a fantastic app.