Request a custom Benchmark Report and see how your service performance stacks up.
Across Australia and New Zealand, more than 700,000 community members are using Snap Send Solve to report local issues, right from their phones. Our Benchmark Reports draw from this live data to show how your council compares on key measures like responsiveness, issue resolution, and community engagement.
Over the past 12 months, we've received more than 240,000 service ratings across 850 Solvers. On average, 12% of issues reported are rated by the community, giving councils rare, real-time feedback on service delivery. How often do you hear feedback on service delivery?
With intuitive digital tools for issue reporting, messaging, and real-time updates, Snap Send Solve helps your council stay connected to the community. Residents can easily report issues that need attention, and you can close the loop with clear, timely responses. Your Benchmark Report draws from this activity to show exactly how well it’s working.
Fill out the form and we’ll reach out to organise a time to take you through a tailored report based on real Snap Send Solve data from your council.
Lead with insight. Back it up with community feedback.