1. Frame it right: Include nearby landmarks to help Solvers find the issue faster.
2. Show every angle: Multiple photos from different angles mean nothing gets missed.
3. Highlight the problem: Use our image annotation tool to point directly to the issue within your image.
4. Add key details: A clear description can make all the difference.
5. Always check the pin location is correct: Double-check using the address bar or map pin.
6. Quick Snap it: Tap and hold the Snap Send Solve app icon on your home screen to jump straight into a Snap.
7. Skip the scroll: Your recently used incident types now appear at the top of the incident list, so you can Snap and go in seconds.
8. Snap straight from photos: Share the image directly from your photo app and start your Snap right away.
9. Check your Solver: Make sure the right Solver is assigned before you send — they’re listed under each incident type.
10. Turn on location services: Let your phone do the work! No need to remember the exact address every time.
11. Show off your Snaps: Share your Snaps on socials to inspire your friends and neighbours to join the action.
12. Snapping is better with company: Refer your friends and make your shared spaces even greater together.
13. Got some impressive stats? Screenshot your Snap Wrapped and post it — we’d love to see your Snapping success.
14. Start a Squad: Rally your crew to help better your community’s shared spaces as a team because many hands (and Snaps) make light work.
15. Join our Early Access Program: Something big is coming and we want your feedback. Sign up now!
16. Has it been Solved? Don’t leave it hanging — revisit your Snap to see if action’s been taken.
17. Add an after photo: Nothing says “job well done” like a perfect before-and-after shot.
18. Impressive Solve? Spread the good vibes by submitting a quick rating.
19. Let them know exactly what you think: Go the extra mile and share your thoughts with your Solver. A little kudos goes a long way.
20. Nudge if needed: If it’s taking longer than expected, use the Nudge feature to follow up and see how your Snap's progressing.
21. Snap seasonal problems: Look out for summer hazards like blocked drains or overgrown vegetation.
22. Celebrate your wins: Keep track of your Squad’s stats and share your achievements — your community will love seeing the difference you’ve made!
23. Snap smart: Focus on new issues. No need to Snap the same problem twice — your original Snap is already on the Solver’s radar.
24. Explore more: With over 30 incident types, there’s no need to stick to just one. Branch out and discover how versatile Snapping can be.
25. Stay Snapping, rain or shine: Community issues don’t take a holiday — and neither should your Snapping spirit. Let’s keep the momentum going all year long.
Use this form to send a Snap today.