Partners

Smart Asset Stewardship: Inner West Council talks QR codes

Move from reactive firefighting to proactive asset maintenance.

With a $51 billion backlog in ageing local infrastructure, councils must be intentional when allocating resources to maintenance and repairs. Snap Send Solve enables Smart Asset Stewardship by activating the community to provide insights on asset condition, even using QR codes to link community reports directly to your internal asset data. This can help maintenance teams hit the optimal point of intervention, addressing minor issues before they become major, which can be up to ten times more cost-effective than reactive repairs (IIMM 2024).

Join us for this special webinar as we speak with Inner West Council to discuss why they’ve chosen QR codes to help the community report on assets.

We’ll explore how asset-based reporting can provide your team with higher-quality reports and cleaner data, helping to streamline your internal triage and support faster resolution times.

What You’ll Learn:

  • Discover how identifying specific assets at the point of notification can help reduce report time and improve report quality.
  • See how single and multi-asset QR codes work in the field from doggy bag dispensers to parking meters.
  • Learn from real-world examples of how Solvers are currently using these tools to manage community infrastructure.
  • Get a first look at our future plans for GIS integrations and live asset databases designed to make your workflows even smoother.

Featuring:

  • Michael Spikmans, Manager Customer Experience and Innovation at Inner West Council.
  • Hosted by Jordan Gesundheit, General Manager at Snap Send Solve.

Date:

Wednesday, the 18th of February 2026

  • 1 pm AEDT
  • 3 pm NZDT
  • 10 am AWST

Secure your spot now:

Can’t make it live? Sign up anyway, and we’ll send you the recording.

New South Wales
First point resolution