In the media

Pothole reports on the rise: Snap Send Solve shares insights with ABC Ballarat

If you’ve been navigating the Western Highway or local Ballarat streets lately, you’ll know that potholes have become a major talking point. Our CEO, Danny Gorog, recently sat down with Steve Martin on ABC Ballarat to discuss why road surfaces are breaking up and how local Snappers are playing a vital role in flagging these hazards.

The segment focused on whether we’re seeing more road damage or if the community is simply getting better at reporting it.

Danny shared some revealing data that puts the Ballarat experience into perspective:

  • There has been an 8% increase in pothole-related reports across Victoria year-on-year.
  • Reporting in the Ballarat region grew by 6% last year, with over 730 reports logged by active community members.
  • Further afield in the Warnambool and South West area, reports jumped by a massive 178%.
  • Interestingly, around half of the issues reported in Ballarat are actually managed by the Department of Transport (VicRoads) rather than the local Council.

A key highlight of the interview was the discussion around how Snap Send Solve bridges the gap between residents and authorities. Danny explained that by including a photo and GPS location, Snappers provide high-quality data that helps our Solvers to triage and fix issues more efficiently.

As Steve Martin noted, the popularity of the app likely comes down to the "convenience factor" making it easy for anyone with a phone to help make sure the right authority knows exactly where the problem is. Whether it’s a sinking road surface or offensive graffiti, your Snaps can help local authorities stay informed and responsive.

Molly
Marketing Coordinator

Meet Molly, our amazing Marketing Coordinator! She's super creative and dedicated, whether she's handling Snapper comms or walking her dog, Candy. Molly loves Snapping e-scooters to help create a more accessible city for everyone.