Our CEO and founder, Danny Gorog, recently jumped on air with Todd Johnston on 6PR Perth to discuss the scale of community reporting across Western Australia. The chat kicked off with Todd sharing a personal story about his son, who used the app to report a broken water box hole in a local park that was creating a hazard for kids playing sports.
Within 48 hours of logging the issue, the hazard was completely sorted.
The conversation highlighted how bringing accurate data and community action together is changing how local neighbourhoods are looked after.
Danny shared some fresh state data on air, proving that West Australians are incredibly active when it comes to taking care of their local areas:
- West Australians logged a massive 136,000 reports over the last 12 months alone.
- Local community reporting across WA has surged by a staggering 23% year-on-year.
- Feedback from the community shows that an impressive 8.5 to 9 out of 10 issues get resolved by the responsible authorities.
Todd asked the big question on every driver and resident's mind: How do you actually bypass the classic council hold music and get straight to the fix?
Danny explained that the secret isn’t magic, it’s just highly accurate data. Because the vast majority of Snaps instantly attach a precise GPS location and a clear photo, the people on the receiving end don't have to guess where or what the problem is. They see it, they understand the urgency, and they can send the right team out to tackle it.
The chat also touched on how the platform creates a digital thread, bringing a healthy dose of audit-ability and public accountability to community care.
The segment covered a whole lot more, including how different utilities handle updates, a breakdown of common local issues like fallen trees and cracked footpaths, and why community feedback keeps local infrastructure moving.
Want to hear the full conversation? Check it out below.
