Why Become a Supporting Authority?

Reporting Platform
  • Your customers already love Snap Send Solve! In a recent survey 95% of users said they preferred to communicate via Snap Send Solve

  • Submit reports from iOS, Android and Web applications

  • Award winning and highly acclaimed user interface

  • Capture reports that feature rich data, including images and geo-coordinates

Authority Profile
  • Access to cloud-based web portal

  • Manage basic authority details

  • Manage social media details

  • Manage councillor details

  • Manage emergency contact

Incident Types
  • Configuration of incident types within your area of management

  • Configuration of the delivery destination per incident type

  • Configuration of required data fields per incident type

  • Configuration of mandatory reporter details

  • Call Recommended incidents

  • Cloud based access of all reports

  • Reporting insights

API Access
  • API for system integration to further improve operational effeciency

Want to learn more?
Benefits to users

Easy to use app that works everywhere in Australia and New Zealand
A user doesn’t need to think about who a report should go to.


Cross Platform
iPhone, Android and web/mobile web means anyone can report from anywhere.


Large, active user base
Over 500,000 downloads and growing.

Regular updates
New authority types are consistently coming on board, enriching the platform.
Regular platform updates to improve the service.

Benefits to Supporting Authorities

Large, engaged user base with high customer satisfaction
Users feel engaged and satisfied when Authorities respond to reports.


Accurate, timely and data rich reporting
Near realtime reports about issues that need to be resolved in your neighbourhood.


Configurable solution
A growing list of configurations are available to optimise the implementation for your organisation.

Low cost solution
Get all the features you need without the cost of going it alone.