✓ API for system integration (Pathway, Civica, Merit, Salesforce etc)
✓ Triage Reports to other authorities
✓ Customise mandatory data fields
✓ Call recommended incidents
✓ After hours call only setting
✓ Customise urgent contact message
✓ Customise authority profile
✓ Customise incident types
✓ Customise incident type routing
✓ Access cloud based reports
✓ Access customer satisfaction data
✓ Customise customer satisfaction data policies per incident type
✓ Monthly dashboard reports
✓ Customise data handling policies
✓ Customise data sharing policies
✓ Customise report status notifications
✓ Supporter ‘Blue Tick’ identification
A private reporting stream that cannot be accessed by the general public