Authority Licenses and Pricing

In a 2019 survey, 95% of respondents said Snap Send Solve made it easier for them to contact council.

Snap Send Solve's Basic license allows authorities to receive unlimited reports from the community.


For authorities that are looking to improve customer service and enhance customer experience, Snap Send Solve Enterprise provides API access, customisation and more.


Pricing is tiered to suit all size councils and public asset managers.





 All Basic features

✓ API for system integration (Pathway, Technology 1, Merit, Salesforce etc)

✓ Mandatory Reporter Details

✓ Call Recommended Incidents

✓ Additional report information details

✓ Cloud based web portal

✓ Manage authority profile, social media, councillor and emergency contact

✓ Customise Incident Types and their routing options

✓ Capability to review cloud based reports

✓ Receive unlimited reports

✓ Report information includes images, incident type, address, notes and reporter details

✓ All standard incident types included

✓ All Basic features

✓ All Enterprise features

✓ Authority/Private mode incidents


Get in touch

$ ....


Available to all councils and selected public asset managers

$AUD, ex. GST

Want to find out more? Email us or Call on +61390685079

One of the main advantages of the app is that it can be used in multiple local government authorities – it’s not specific to Noosa Council – so we can have visitors using it as well

– Noosa Council ICT Manager

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